![]() Then visit ALL the locations in these screenshot and delete anything found and perform another reboot before reinstalling his product. ![]() Thinking the Geoff should use Guru bjm_advice to do a removal only scenario. This is where the OP has his issue with files accumulating. The files below are trash files that should be getting removed by Norton when product (NGC) update are installed and its restart is done. Norton directories found with excess data and may be redundant as well. It is commonly used for transmitting data in web applications (e.g., sending some data from the server to the client, so it can be displayed on a web page, or vice versa I have successfully installed the Utilities package and run it on my desktop, but even though it is installed on the laptop, it wont activate. JavaScript Object Notation (JSON) is a standard text-based format for representing structured data based on JavaScript object syntax. I have Norton 360 on my HP desktop Windows 10, and have added it to my husbands HP laptop and my Samsung tablet. Yes, I have Utilities 16 on this Unit, using Windows 10 Pro. Since Norton owns Avast this also is related to Norton : When you turn on this feature, your Norton product scans and detects viruses and other security risks in the files in your USB drive and. Scans and repairs the files inside the USB drive. for example: Or: plug in the ext drive > respond Yes to the Ask Me prompt. I have NEVER had any Avast products installed on this PC. File Explorer > right click ext drive > Norton 360 > Scan Now. Each floppy image was ripped via WinImage, then cleaned in a Windows 3.11 VM using Norton Disk Doctor and Speed Disk. Windows 10 does not boot after Norton Disk Doctor session. There is also one directory related to Avast. Here are some screenshots for review, and please take note of the "directories" where these are located. Although not as drastic as Geoff, I see it is a bit troubling on my side as well. Having some free time today, I got into my main/daily PC and looked for redundant files / folders related to Norton. I just cant get to it.I have an update for everyone. When I check in Norton Disk Doctor, everything is fine with both drives (ie not errors) and I can see the boot partition on the primary drive. I tried opening the XP recovery console but only the partitions on the slave drive appeared to boot from (although I havent tried disabling the slave drive and using the recovery console). To resolve this issues, run Disk Cleanup. Think you have virus Disk optimization is not starting in Norton. 45 off applicable on the annual plan for limited period only. When I disconnect the power from the slave drive I get the error that a boot disk must be inserted as the OS cannot be found. Get unlimited on demand IT help 24/7 to fix tech issues. ![]() I have tried disabling the slave drive in the BIOS which results in the error "NTLDR is Missing". The jumpers are set correctly on both drives and they are correctly identified as primary and slave in IDE detection process. ![]() Using Norton's disk doctor, I can see that the slave drive is now listed as the C drive and the drives on the new disk are called E and F. However now that that disks have both been installed, my PC is trying to boot from the slave drive. If you want more features, my recommendation is EaseUS Tools M. You can use Disk Cleanup to remove unnecessary files on the hard drive and help to reclaim your disk space. Then I get the message. Disk Doctor doesnt have a Windows version, if you want to clean up junk files in Windows 10/8/7, you need a Disk Doctor alternative for Windows. The computer reboots like its suppose to. I also have a second hard drive (drive F) as a slave. Hello All, When I run Norton Disk Doctor from Norton utilites 16. The old drive had 2 partitions on it (drives C and E). I restatart the system and Windows runs CHKDSK. I had backed up the old primary hard drive to the new replacement drive using Ghost 10, making sure that I back up the Master Boot Record on the C drive. When I run Norton Disk Doctor with the 'Fix Errors' Option checked, Windows throws up a message that something else has exclusive access to the drive and a repair can be scheduled at startup. As hackers become more prevalent online, it’s important to find the right software to protect your personal information against malware. AVG’s and Norton’s software are both compatible with Windows, Mac, and Android devices. Hi All, I hope someone can help me with this issue. Norton also offers a 60-day money-back option if you are unhappy with the software. ![]()
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